Something Powerful
CriptoGiros Privacy Policy
Effective Date: August 5, 2025
- Introduction: CriptoGiros is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you use our app and services.
- Information We Collect We may collect the following types of data: Personal Information: Name, email address, phone number, Self-portrait, identification documents, and financial data.
Technical Information: IP address, device details, language preferences, and location data (when legally required).
Usage Information: Transaction history and cryptocurrency-related activities within the app. - How We Use Your Information
We use your data to: Verify your identity (Know Your Customer / KYC).
Process money transfers and cryptocurrency exchanges.
Detect and prevent fraud or unauthorized activity.
Comply with legal and regulatory obligations.
Enhance the functionality and user experience of our platform. - Data Sharing
We may share your information with:Service Providers: Such as cloud hosting (e.g., Firebase) for technical support and infrastructure.
Legal and Regulatory Authorities: When required by applicable law or regulation.
Third Parties Under NDA: When necessary for operational purposes, bound by strict confidentiality agreements.
We do not sell, rent, or trade your personal data. - Data Security
Your information is encrypted and securely stored in the cloud. Access is strictly limited to authorized personnel only. - Data Retention
We retain your personal data for as long as your account remains active or as required by law and regulatory obligations. - Your Rights
Account Deletion Request – CriptoGiros
Would you like to delete your account and all associated personal data? Here’s how you can submit your request: Send an email from the same address you used to register your account to: support@criptogiros.com
Email subject: Delete my CriptoGiros account Make sure to include the following in the message: Your full name
Your phone number linked to the account
Once your request is received and verified, we will permanently delete the following:
Your user profile
Identity document
Self-portrait
Email address, phone number, and password
Profile photo
All files linked to your account
⏳ How long does it take?
We will process the full deletion of your account and personal data within 15 business days after verifying your request.
🔐 What data will be retained and why?
To comply with international regulations and anti-fraud policies, we may retain minimal necessary data only if:
Suspicious or unusual activity was detected on your account
Legal, tax, or financial obligations require it
Examples of retained data (if applicable): Activity logs Transaction history Metadata required by anti-money laundering (AML) laws Retention period: up to 5 years, but only when strictly required by law.
After that period, all data will be permanently deleted and securely removed from our systems.
🛡 Your privacy is our priority
At CriptoGiros, we protect your data using the highest security standards and give you full control over your personal information.
You may request account deletion at any time.
Quick link to request deletion
Click the button below to generate your request automatically:
👉 🗑 Request account deletion
📧 support@criptogiros.com
- Children’s Privacy
Our services are intended for users aged 18 and over. We do not knowingly collect or store information from individuals under the age of 18. - Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, our data practices, or service features. If we make significant changes, we will notify users via the app or by email. We encourage you to review this policy periodically. - Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:📧 support@criptogiros.com - Governing Law and Jurisdiction
This Privacy Policy is governed by the laws of the State of Nevada, United States, without regard to its conflict of law principles. Any disputes arising from or relating to this policy shall be resolved exclusively in the state or federal courts located in Clark County, Nevada.